Hagan Glass and Aliminium

Our frameless stacking doors bring a sleek, modern touch to any home. Serving Cape Town areas including Camps Bay and Somerset West.

Privacy Policy

Effective Date: October 2024

At Hagan Glass and Aluminium, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect any personal information that you provide to us when using our website or services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal identification information: Name, email address, phone number, and other contact details.
  • Transactional information: Payment details, billing address, and information related to services requested or purchased.
  • Technical data: IP address, browser type, and browsing behaviour when interacting with our website.
  • Communications: Details of your interactions with us, including emails, calls, or other communications.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide our services to you and manage your requests or orders.
  • To improve our products and services based on your feedback.
  • To communicate with you, including sending order updates, newsletters, and promotional materials (with your consent).
  • To process payments and handle billing.
  • To comply with any legal obligations.

3. How We Share Your Information

We will never sell your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services.
  • Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by government authorities.

4. Data Security

We are committed to ensuring that your personal information is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and protect the information we collect online.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files that are placed on your device to help us analyse web traffic or remember your preferences. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You may request details of the personal information we hold about you.
  • Correction: You may request correction of inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to legal obligations.
  • Objection: You may object to the processing of your data or request restrictions on its use.

7. Third-Party Links

Our website may contain links to other websites of interest. Please note that we do not have control over these third-party websites, and we are not responsible for the protection and privacy of any information you provide while visiting such sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page, and we encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

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